Cesar Paez Claims Public Adjusters

Licensed in Florida & Texas

Your claim, filed right from day one

We work for you, not for the insurance company. We review your policy, document every bit of damage and negotiate the payment you are actually owed.

  • Free evaluation
  • $0 upfront
  • No recovery, no fee

Serving all of Florida and Texas, in English and Spanish

Licensed adjustersAuthorized in Florida and Texas
Florida & TexasBoth states covered
Contingency feeWe only get paid if you recover

Your policy, explained

What the insurance company doesn't explain

Most claims aren't denied outright: they're underpaid. And almost always because of the same four technical details.

01

RCV vs. ACV

Your policy may cover replacement cost (RCV), but the first check is usually the depreciated value (ACV). That gap isn't a discount: it's money you're owed, and it has to be claimed separately.

02

Withheld depreciation

That's the name for the portion the carrier holds back until you prove the repair was completed. If nobody claims it, it stays with them. They won't remind you it exists.

03

Proof of loss

A formal document with strict deadlines and figures that are hard to change later. Filing it wrong, incomplete or late can close your claim for good.

04

The "wear and tear" exclusion

It's the most common reason roof damage gets denied. With an inspection, date-stamped photos and a technical report, it can often be challenged.

What we claim

Damage we handle

Residential and commercial property insurance claims across Florida and Texas.

Roof

Hail, wind, lifted or missing shingles and the leaks that follow.

Hurricane & storm

Structural damage, windows, fences and loss of use of the property.

Water

Pipe breaks, leaks, moisture and the mold that develops from it.

Fire & smoke

Fire damage, soot, lingering odor and the contents of the home.

How we work

Your case, step by step

You don't need to understand policy language or argue with anyone. That's our job.

  1. 1

    Free evaluation

    We review your policy and the details of the damage. Within minutes we know whether the case qualifies.

  2. 2

    Inspection & documentation

    We inspect the property and document every bit of damage with photos, measurements and a technical report.

  3. 3

    Estimate & filing

    We prepare the detailed estimate and file the claim with all the support your policy requires.

  4. 4

    Negotiation

    We negotiate with the carrier's adjuster and keep you informed through to the final payment.

$0

upfront

No retainers, no filing fees, no fine print.
  • The initial evaluation and the inspection are free.
  • Our fee is a percentage of what is recovered, set in writing before we start.
  • That percentage stays within the limits set by Florida and Texas law.
  • If we don't recover anything, you owe us nothing.

The exact percentage is spelled out in the representation agreement, which you review and sign before we take any action on your behalf.

Frequently asked

Common questions

Do you take claims that were already filed?

No. We only handle claims that are filed through us, from the start. It is the only way to control the documentation, the valuation and the deadlines from day one — and that is exactly what changes the outcome.

If you haven't filed anything yet, call us before you do.

What documents do I need to start?

Very little: your name, a phone number where we can reach you, and your policy. That's enough for the first review.

If any document is needed later on, we'll ask for it and show you how to get it.

How long does the process take?

Between 1 and 3 months, depending on the case and the carrier. After the first review we give you a realistic timeline for your specific case, not a promise.

Are you attorneys?

No. We are licensed public adjusters. We represent the policyholder before the insurance company in preparing and negotiating the claim. We are not an insurance company or a law firm, and we do not provide legal advice.

Do you work in Spanish?

Yes. The entire process, including documents and communication with the carrier, can be handled in Spanish or English, whichever you prefer.

Evaluate your claim in 2 minutes

A few short questions about your property and your policy to see whether the case qualifies. No obligation, no cost.

In the meantime, call us

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Contact

Rather talk to a person?

Call, message us on WhatsApp or send an email. We'll help you in English or Spanish.

Hurricane season

Hurricane Isaias: Damage can show up even after the storm

Hurricane Isaias passed through Pensacola and left properties exposed to high winds, rain and other effects associated with the event. In many cases the damage is not immediately visible and can appear days or even weeks after the storm.

Damage to roofs, siding, windows and structures, along with water intrusion, can affect a property and lead to a complex claim process with the insurance company.

If your property suffered hurricane-related damage, it is important to document the loss correctly, review your policy coverage and file the claim properly.

We are on your side throughout the process

As a Public Adjuster, Cesar Páez works on behalf of the property owner to help evaluate and document the damage, review the policy, prepare the claim and communicate with the insurance company during the process.

If your property in Pensacola was affected by Hurricane Isaias, we can help you understand your options and the next steps in your claim.

Pensacola was the hardest-hit area, but not the only one. If your property was damaged anywhere else, let us know and we will review it at no cost.

Request an evaluation of your case today

Cesar Paez Claims · Designated public adjuster: Cesar Paez · Lic. FL W963396 · Lic. TX 3241577

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